Pets are referred from their own veterinary surgeon usually by teleplone call between each surgeon. The local veterinary surgeon that refers your pet will need to be kept fully informed of all the treatments and operations as they will be involved in the postoperative care. As each pet can have a different level of priority of operation we will admit cases on a short or emergency basis. For this reason, for urgent cases such as fractures or spinal cases there will be no waiting time for appointments. Cases will be admitted and operated on as soon as possible working from a priority care list for each day. This streamlining of cases ensures that your pet is treated in the fastest way possible.